American Express unveils AI-powered platform to streamline expenses for mid-sized businesses

American Express just rolled out a revamped corporate platform designed to make expense reports less burdensome for mid-sized companies. The new Amex Corporate offering, launched on September 30, pairs Corporate Cashback cards with an overhauled Amex Expense mobile app that automates receipt matching, categorization, and real-time spend tracking. Raymond Joabar, Group President of Global Commercial Services at Amex, framed it as the company responding directly to what customers have been asking for: smarter tools that cut the busywork out of managing business expenses. What the platform actually does Instead of employees manually filling out expense reports, the Amex Expense app handles most of the work automatically. Receipts get matched to transactions. Spending gets categorized without human intervention. Finance teams get a live dashboard showing where money is flowing across the organization. The platform also includes proactive spending recommendations, meaning it doesn’t just record what happened. It flags patterns and anomalies before they become problems. By later this fall, the company plans to layer on AI agents that reach out proactively through SMS and Slack. Forgot to...