Google tests Gemini AI calling feature that dials customer service for you

Google is building an AI feature that will call customer service so you don’t have to. Called “Call for me” and codenamed “Hedwig,” the tool uses Google’s Gemini AI to autonomously dial support lines, navigate automated phone menus, and sit on hold, all while you do literally anything else with your time. The feature surfaced through an APK teardown of the Phone by Google beta app (version 239.0.980790129) around September 21, 2026. It appears to be in early-stage development and aimed primarily at Pixel devices, with availability tied to Google’s paid AI Pro subscription tier. What the feature actually does “Call for me” goes well beyond Google’s existing call management tools like Hold for Me, Call Screen, and Direct My Call. Those features handle individual slices of the phone call experience. This new tool handles the whole thing. Gemini places the call on the user’s behalf, works through interactive voice response (IVR) systems, and manages hold times autonomously. Users can monitor what’s happening through live audio streaming or read along via real-time transcripts. For now, the tool appears to require a Google AI Pro subscription to access its full capabilities. New Pixel 1...