RBC CEO weighs blocking Meta’s Muse AI agent as banks close ranks

The chief executive of RBC is considering blocking Meta’s Muse, the personal AI agent that has spent the past several weeks testing how far big institutions will let software act on a customer’s behalf. Nothing is final yet. But if RBC follows through, it would join a fast-forming coalition of financial giants who have looked at Muse and decided the answer to “can I touch the money?” is a firm no. What Muse is, and why banks are nervous Meta launched Muse on September 8, 2026. It is pitched as a personal AI agent that can take autonomous actions across apps instead of only answering questions. Muse comes with a free tier. Paid subscriptions run $20/month for the Power plan and $100/month for the Maximum plan. For financial features, Muse integrates with Plaid to pull in account data and generate insights. Banks have allowed that connection only in a limited, read-only form, with transactional actions strictly off the table. In practice, Muse can look at your balance. It is not supposed to move it. The consumer response has been strong. Muse climbed to the top tier of app store rankings shortly after launch and reportedly drew millions of downloads, which is exactly why regulated in...