Uber expands ChatGPT Work deployment to all 30,000 employees

Uber is handing ChatGPT Work to everyone on the payroll. The company told TechCrunch on Thursday that its full global workforce, some 30,000 people, will now use OpenAI’s enterprise AI agent. That is a big jump from where things started. Earlier this year, only 1,000 Uber employees were testing the tool. From 1,000 testers to the whole company The announcement expands an existing partnership between Uber and OpenAI. Under the new arrangement, ChatGPT Work becomes standard equipment across Uber’s global operations rather than a perk for a select test group. OpenAI introduced ChatGPT Work in July 2026, with the launch landing around July 9. The company pitched it as an AI agent built for enterprise teams to plug into their day-to-day workflows. According to the research findings on the deployment, the tool covers several core tasks: Research Document creation Project management Task automation The scale-up is roughly 30 times the size of the original pilot. Uber went from a 1,000-person experiment to a deployment covering approximately 30,000 staff. A partnership with a short but busy history The Uber and OpenAI relationship is not new, though it is still fairly young. The partnershi...