British workers are collectively spending nearly £1 billion ($1.4 billion) per year of their own money on generative AI tools to use at work. That’s according to Deloitte’s inaugural GenAI Workforce Survey, conducted by Ipsos and covering 25,000 UK workers. The rise of shadow AI About 17% of UK workers are personally funding access to generative AI tools for professional tasks. Think premium ChatGPT subscriptions, Claude, Google Gemini, Microsoft Copilot, and the growing constellation of productivity-focused AI products. Two-thirds of surveyed workers, roughly 66%, said they’ve at least experimented with these tools. Nearly one-quarter, 24%, use them every single day. Surveyed users reported saving an average of 70 minutes per week on tasks like searching for information, drafting emails, and summarizing documents. 31% of workers using these tools are doing so without their company’s knowledge. What this means for employers and AI providers For employers, there’s the security and compliance dimension. Unregulated AI usage creates blind spots in data governance. Organizations that don’t know which tools their employees are using can’t ensure those tools meet internal standards for d...
Deloitte finds UK workers spend nearly £1B on AI for work
4 weeks ago
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